FAQS

Please find all important information about our brands and the Patons business here. 

If you can’t find the answer you are looking for, please contact our friendly Customer Service team and we will get back to you shortly. 

 

We are always happy to welcome new customers who like to range our products. Please email us at onlinesales@patons.com.au

You can find our products in most Duty Free shops at domestic and international airports and in selected metropolitan gift shops around Australia.

A selected range of products are also available in David Jones, Myer and other Australian gift stores.

Please view individual products for further information on stock location.

If you still require assistance in purchasing our products please contact our friendly customer service.

Patons doesn’t offer the option of onsite purchases in Knoxfield any longer.

See our list of stockists to find a store near you.

We currently source most of our macadamia nuts from several different farms in northern NSW and Queensland in Australia.

With the macadamia nut being indigenous to Australia, the soil has just the right mix of nutrients and the warm climate makes it the perfect environment for the trees to grow in.

With the investment in research and development over the last 20 years, Australia is at the forefront of what has become a vibrant global industry.

Macadamia growers are committed to clean, green production and the world’s best practice farming methods to help create a sustainable future. The introduction of the Trichogramma wasp, now used by almost 70% of our farmers, has helped contain an 8% loss to nut borer and led to a dramatic reduction in the use of chemical sprays over the last decade.

For more information about Biological control, please visit the Australian Macadamia Associations (AMS) website.

There is a yarn brand also called Patons.  We are not the same company and we cannot answer any knitting, crochet, yarn, wool or pattern questions!  Go to The Australian Yarn Company website and use the contact us page

www.ausyarnco.com.au

 

Unfortunately we have closed the online store for now.  Please see our stockists page for information on where you might find our products.